This Privacy Policy outlines how HoneyTea collects, uses, protects, and discloses your personal information when you interact with our drinks website located at www.honeytea.com (the “Website”). We value your privacy and are committed to ensuring the security and confidentiality of your personal data. By using our Website, you consent to the practices described in this Privacy Policy.
1. Information We Collect:
a) Personal Information: When you make a purchase, subscribe to our newsletter, or contact our customer support, we may collect personal information such as your name, email address, shipping address, and payment details.
b) Device and Usage Information: We automatically collect certain information about your device and how you interact with our Website. This includes your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits.
c) Cookies and Similar Technologies: We may use cookies and similar tracking technologies to enhance your experience on our Website. Cookies are small data files that are stored on your device, and they help us remember your preferences, analyse site traffic, and provide personalized content.
2. How We Use Your Information:
a) To process and fulfil your orders, including sending order confirmations, tracking details, and updates.
b) To communicate with you regarding your account, purchases, and customer support inquiries.
c) To provide you with information about our products, promotions, and newsletters if you opt-in to receive such communications.
d) To improve our Website and enhance your overall shopping experience.
3. Data Security:
We take data security seriously and implement appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to safeguard your data, please understand that no method of transmission or storage over the internet is entirely secure, and we cannot guarantee absolute data security.
4. Third-Party Disclosure:
HoneyTea does not sell, trade, or transfer your personal information to third parties for marketing purposes. However, we may share your data with trusted service providers who assist us in operating our business, processing payments, delivering orders, and conducting website analytics. These third parties are obligated to maintain the confidentiality of your information.
5. Your Choices:
a) You can manage your subscription preferences by accessing your account settings.
b) You may opt-out of receiving marketing emails from us by following the unsubscribe instructions provided in the emails.
6. Children’s Privacy:
Our Website is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13 years old. If you are a parent or guardian and believe that your child has provided us with their personal data, please contact us, and we will promptly remove such information from our records.
7. Changes to the Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version of the Privacy Policy will be posted on this page, and we encourage you to review it periodically.
8. Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact our customer support team at info@honeyteacompany.com
This Privacy Policy was last updated on 19 July 2023.
